Final Thoughts From 2013 AASCIF Annual Conference

Erik Qualman, author of the best-selling book, "Socialnomics: How social media transforms the way we live and do business," address the crowd during the AASCIF Annual Conference in Austin.

Erik Qualman, author of the best-selling book, “Socialnomics: How social media transforms the way we live and do business,” addresses the crowd during the AASCIF Annual Conference in Austin.

In new media circles, he’s known as the “Digital Dale Carnegie,” a Top 100 Digital Influencer and the man behind the longest-running podcast in the world. Erik Qualman also happens to be a gifted speaker who has appeared with the likes of Al Gore, Sarah Palin, Julie Andrews and skateboarder-turned-entrepreneur Tony Hawk.

In July, the stage was all Qualman’s during the AASCIF Annual Conference in Austin. Clearly as comfortable face-to-face as he is in cyberspace, Qualman explained  to a banquet hall full of AASCIF members how social media and the pace of technology are changing the way we do business.

Qualman was one of several prominent speakers featured during the conference. The line-up included Joe Paduda, author of the controversial “Managed Care Matters” blog. Paduda discussed the future of workers’ compensation and what industry leaders are (and should be) concerned about.

Closing out the week’s presentations was Lee Cockerell, who spent his career delivering extraordinary customer experiences in the hospitality industry. Cockerell worked 17 years in executive positions with the Marriott Corporation and eight years with Hilton Hotels. He retired from Disney as executive vice president of operations.

 Cockerell shares his customer service best practices in his books, “The 39 Essential Rules for Delivering Sensational Service,” and “Creating Magic…10 Common Sense Leadership Strategies From a Life at Disney,” as well as on his apps, “Creating Magic Leadership” and “Coaching On The Go.”

Texas Mutual thanks all of our speakers for sharing their expertise with AASCIF members. If you want to learn more about Qualman, Paduda, Cockerell and our other speakers, visit them online:

Thom Singer is an expert in social networking and developing a personal brand. Visit him at and

Joe Navarro spent 25 years in the FBI, working as an agent and supervisor in the areas of counterintelligence and counterterrorism. Through his work, he studied, refined and applied the science of non-verbal communication. Visit him at

Jana Owen has traveled the country as one of Freedom Personal Development’s top speakers and coaches. Whether it’s her programs on memory training, time management, entrepreneurial DNA or goal setting, Jana brings an intensity to her presentations that calls clients to action. Visit her at

Joe Paduda is Principal of Health Strategy Associates and author of the popular weblog “Managed Care Matters,” which attracts more than 1,500 unique visitors per day. Visit him at

Erik Qualman is an MBA professor at the Hult International Business School and author of “Socialnomics: How social media transforms the way we live and do business.” Visit him at

Lee Cockerell is the man behind “Disney Great Leader Strategies,” which is the primary resource for developing the 7,000 leaders at Walt Disney World. Visit him at and

Media coverage

Special thanks to the bloggers and writers who reported on our conference:

Joe Paduda –

Robert Wilson of workers’ –

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