Your Claims Questions Answered – How do I create a return-to-work program?

It’s our goal at Texas Mutual to get injured workers back to a productive life as soon as medically possible. With a return-to-work program, you can save on claim costs, business expenses and injured workers can heal sooner and get back to contributing to the team.

We cover how to create a return-to-work program in our next episode of the Your Claims Questions Answered series. Watch the video below and take a look at the steps to create a return-work program in your workplace. Keeping these steps in mind will help you be prepared if the unexpected happens.

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A return-to-work program should begin before an injury occurs. For all your employees, make sure you have a current record of their daily job duties, such as a job description, and encourage cross training. That way if an injury occurs that requires leave time, your team can make sure the job duties get fulfilled and you don’t miss a beat.

It may seem like a quick fix to bring someone new in, but the time and expense of hiring a new employee to replace an experienced worker is 50 to 150 percent of their salary.

Determine modified job duties.
The treating doctor will determine the injured worker’s ability to perform job duties. If they are unable to return to the same job, determine what parts of the job they can still do or find a different area in which the employee can make a positive contribution.

Make an offer to the injured worker for the modified position. It’s best to put it in writing, and it should include a DWC Form-073 (Texas Workers’ Compensation Work Status Report) completed by the physician.

Keep open lines of communication.
A little bit of motivation can go a long way for someone recovering from an injury. Stay in touch with the employee and check in with them. This can help them avoid feelings of isolation and the disability mindset. If the employee is back on the job with modified duties, see how they are adjusting to the new role.

Open communication is also important with Texas Mutual. If you have questions or concerns about the injured worker’s claim or recovery, call us at (800) 859-5995.

While every case is different, one of the best ways to control workers’ compensation costs is with a return-to-work program. Call the Texas Mutual safety services team at 844-WORKSAFE (967-5723) for help getting started or visit texasmutual.com for more resources. Watch the Your Claims Questions Answered series here and read our key takeaways from how claims affect your e-mod, reporting an injury, and your role in the claims process.

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3 Responses to Your Claims Questions Answered – How do I create a return-to-work program?

  1. Pingback: Your Claims Questions Answered – What can the Texas Star Network do for my business? | Texas Mutual Insurance Company News Update

  2. Pingback: Celebrating this year’s dividend payout | Texas Mutual Insurance Company News Update

  3. Pingback: Your Claims Questions Answered – What do I do if I suspect workers’ comp fraud? | Texas Mutual Insurance Company News Update

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